Kempter Dentistry
Frequently Asked Questions
Will you accept my insurance and what is your policy about payment?
We are dedicated to making sure you achieve your dental goals and we will help you maximize any dental insurance coverage you have. However, we do not want insurance companies dictating your dental treatment or your health outcomes. Our patients deserve a certain level of care, and our main goal is to ensure that we provide this.
Therefore, we do not participate with any dental plans as a preferred provider. We are considered out-of-network.
As a courtesy to you, we can file your insurance claims electronically if you would like us to do that. If your insurance has out-of-network benefits they will reimburse you directly for any services provided up to your maximum amount of coverage with your plan. It usually takes about 2-4 weeks for the insurance company to send you the reimbursement.
In order to keep our practice costs down, and in turn keep the cost of your visits down, we ask for payment at the time of service.
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What methods of payment do you accept?
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We accept cash, check, credit cards, and CareCredit.
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Do you see children?
Yes, we do see children starting at age 3 for routine cleanings and exams.
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What are the practice requirements for x-rays?
Up-to-date x-rays from a previous practice or new x-rays will be required. We have the lowest dose digital x-ray systems on the market today. Customary x-rays include a CBCT (3D panoramic x-ray) and 4 bitewing x-rays.
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Dental X-rays are very important as they allow the dentist to detect problems that cannot be seen by the naked eye. These problems include: loss of bone supporting the teeth (periodontal disease), cysts (sacks of fluid that form on the roots of teeth), cancerous and non-cancerous tumors, and decay that occurs between the teeth.
By using an X-ray to make certain no pathology is present, the dentist can help save the patient time, expense, pain, and possibly avoid additional treatments in the future. In some cases, when dental x-rays show the location of cancerous growths, X-rays can be responsible for saving a life.
While dental patients have the right to refuse any treatment, including exams and x-rays, our dentists must follow recommended guidelines and use their professional judgment in reviewing the patient’s unique situation to determine what is clinically best for the patient.
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We do try to minimize the amount of x-rays taken, however, x-rays are important diagnostic tools that help us provide our patients with the best treatment and maintain optimal oral health.
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Does your office use fluoride?
No, our polishing paste and any other products used are fluoride free.
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What is your protocol for amalgam removal (mercury fillings)?
Our dentists are members of the IAOMT and use the SMART protocol for the safe removal of mercury fillings.
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